Privacy Policy

Last Modified: January 23, 2025

Introduction

OPLEVEL AI LLC ("OpLevel," "Company," or "We") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy").

This Privacy Policy is incorporated into and is part of the Terms of Use and describes the types of information we may collect from you or that you may provide when you visit our website at www.oplevel.ai (our "Website") or use any content, functionality, or services offered on or through the Website (collectively, the "Services"), whether as a guest or registered user. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • When providing our Services.
  • In email, text, and other electronic communications related to the Services.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertisements include links to this policy.

This policy does not apply to information collected by:

  • Us offline or through other means, including on any other website operated by OpLevel or any third party (including affiliates and subsidiaries).
  • Any third party (including affiliates and subsidiaries), including through applications, content, or advertisements that may link to or be accessible through the Services.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy, below). Your continued use of the Services after we make changes constitutes your acceptance of those changes, so please check the policy periodically for updates.

Regardless of where our servers are located, your personal data may be processed in the United States, where data protection and privacy regulations may differ from those in your country. By using the Services, you acknowledge and consent to the collection and processing of your information in the United States.

Children Under the Age of 18

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn we have collected personal information from a child under 18 without verified parental consent, we will delete it. If you believe we might have information about a child under 18, please contact us at privacy@oplevel.ai.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Services, including:

  1. Personal Information: Information by which you may be identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline.
  2. Non-Personal Information: Data that does not identify you personally, such as IP address, device type, operating system, and browser type.
  3. Usage Data: Information about your internet connection, the equipment you use to access our Services, and details about your usage of the Services.

We collect this information in the following ways:

  • Directly from you: When you provide it through forms, surveys, or correspondence.
  • Automatically: Through cookies, web beacons, and other tracking technologies as you navigate the Services.
  • From Third Parties: Such as business partners or service providers.

Information You Provide to Us

The information we collect on or through our Services may include:

  • Information you provide by filling out forms or interacting with the Services.
  • Records of correspondence, including email addresses, when you contact us.
  • Responses to surveys or research inquiries.
  • Search queries related to our Services.

Information We Collect Through Automatic Data Collection Technologies

As you navigate and interact with the Services, we may use automatic data collection technologies to gather information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the Services, such as traffic data, location data, logs, and other communication data.
  • Information about your computer and internet connection, such as your IP address, operating system, and browser type.

We may also collect information about your online activities across third-party websites and services (behavioral tracking). This information helps us improve the Services by enabling us to:

  • Estimate audience size and usage patterns.
  • Store your preferences to personalize your experience.
  • Speed up your searches.
  • Recognize you when you return to the Services.

For more details on cookies and tracking technologies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect about you or that you provide to us, including any personal information, to:

  • Present the Services and their contents to you.
  • Provide you with requested information, products, or services.
  • Fulfill contractual obligations, including billing and collection.
  • Notify you about changes to the Services or related offerings.
  • Provide customer support and respond to inquiries.
  • Personalize your experience on the Services.
  • For other purposes compatible with the above, or as disclosed at the time you provide the information.

Disclosure of Your Information

We may disclose aggregated or anonymized information about our users without restriction. We may disclose personal information we collect:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties supporting our business.
  • To a buyer or successor in the event of a merger, divestiture, restructuring, or sale of OpLevel assets.
  • To comply with legal obligations or enforce our rights.
  • For any purpose disclosed when you provide the information.
Purpose
Lawful Basis
Relevant Personal Information
Retention Period
Performing the Terms of Use
Necessary to perform a contract
Contact details
2 years after account deletion
Providing the Services
Necessary to perform a contract
Contact details
2 years after account deletion
Responding to inquiries or marketing
Legitimate interest in customer management
Contact details
2 years after account deletion
Providing customer support
Necessary to perform a contract
Contact details
2 years after account deletion
Personalizing your experience
Legitimate interest
Contact details, interaction data
2 years after account deletion
Improving the Services
Legitimate interest
Interaction data
1 year after account deletion

Your Privacy Rights

California Residents:

California law provides additional rights regarding personal information. For details, please see our Privacy Notice for California Residents.

EU/EEA Residents:

Under the GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Data portability.
  • Lodge complaints with your data protection authority.

To exercise your rights, please contact us at privacy@oplevel.ai.

Data Security

We implement measures to secure your personal information, including encryption and regular security audits. However, no system is completely secure, and we cannot guarantee the security of your personal information during transmission.

Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or on the Website. The date of the latest revision is listed at the top of this page.

Contact Information

For questions about this Privacy Policy, please contact us at:

  • Email: privacy@oplevel.ai
  • Mailing Address: OPLEVEL AI LLC, 169 Madison Ave , STE 15036 New York New York