Last Modified: January 23, 2025
OPLEVEL AI LLC ("OpLevel," "Company," or "We") respects your privacy and is committed to protecting it through compliance with this Privacy Policy ("Privacy Policy").
This Privacy Policy is incorporated into and is part of the Terms of Use and describes the types of information we may collect from you or that you may provide when you visit our website at www.oplevel.ai (our "Website") or use any content, functionality, or services offered on or through the Website (collectively, the "Services"), whether as a guest or registered user. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
This policy does not apply to information collected by:
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Services. By accessing or using the Services, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy, below). Your continued use of the Services after we make changes constitutes your acceptance of those changes, so please check the policy periodically for updates.
Regardless of where our servers are located, your personal data may be processed in the United States, where data protection and privacy regulations may differ from those in your country. By using the Services, you acknowledge and consent to the collection and processing of your information in the United States.
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18. If we learn we have collected personal information from a child under 18 without verified parental consent, we will delete it. If you believe we might have information about a child under 18, please contact us at privacy@oplevel.ai.
We collect several types of information from and about users of our Services, including:
We collect this information in the following ways:
The information we collect on or through our Services may include:
As you navigate and interact with the Services, we may use automatic data collection technologies to gather information about your equipment, browsing actions, and patterns, including:
We may also collect information about your online activities across third-party websites and services (behavioral tracking). This information helps us improve the Services by enabling us to:
For more details on cookies and tracking technologies, please see our Cookie Policy.
We use the information we collect about you or that you provide to us, including any personal information, to:
We may disclose aggregated or anonymized information about our users without restriction. We may disclose personal information we collect:
Purpose | Lawful Basis | Relevant Personal Information | Retention Period |
Performing the Terms of Use | Necessary to perform a contract | Contact details | 2 years after account deletion |
Providing the Services | Necessary to perform a contract | Contact details | 2 years after account deletion |
Responding to inquiries or marketing | Legitimate interest in customer management | Contact details | 2 years after account deletion |
Providing customer support | Necessary to perform a contract | Contact details | 2 years after account deletion |
Personalizing your experience | Legitimate interest | Contact details, interaction data | 2 years after account deletion |
Improving the Services | Legitimate interest | Interaction data | 1 year after account deletion |
Your Privacy Rights
California Residents:
California law provides additional rights regarding personal information. For details, please see our Privacy Notice for California Residents.
Under the GDPR, you have the right to:
To exercise your rights, please contact us at privacy@oplevel.ai.
We implement measures to secure your personal information, including encryption and regular security audits. However, no system is completely secure, and we cannot guarantee the security of your personal information during transmission.
We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.
We may update this Privacy Policy from time to time. Material changes will be notified via email or on the Website. The date of the latest revision is listed at the top of this page.
For questions about this Privacy Policy, please contact us at: